Outplacement, International Agency

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  • Our client is an international intergovernmental agency, committed to democracy and development.
  • They asked us to provide Outplacement and Career Management support for all non-diplomatic staff in Head Office.

What did our client need?

  • Our client was forced into action by a number of changes in working practices.
  • We supplied a provision to help departing individuals; aligned with our client’s culture and values.
  • It had to be cost efficient, allowing for maximum flexibility while retaining the support behind the programme.
  • Our client wanted a solution that could change with the needs of the organisation.

How did we help?

  • Our provision was structured through individual and group workshops.
  • The format depended on the seniority and volume of individuals potentially being made redundant.
  • In the beginning, we negotiated a suitable level of support with the client.
  • This was tracked and escalated accordingly as the project progressed.
  • We gained regular feedback and amended the approach to ensure best value for the organisation and individuals.

What challenges did we face?

  • Redundancy is a highly emotionally turbulent time.
  • We targeted each individual’s mindset with practical solutions. This enabled them to be in the ‘right place’ to find work; helped them to ‘move on’. They came to terms with redundancy in a positive manner.
  • Many participants suffered from an understandable lack of confidence.
  • We encouraged individuals to portray themselves as successful. Our competency approach throughout helped them to focus on their achievements.

What benefits did our client gain?

  • Motivation at an individual level increased noticeably, generated through improved feelings of self-worth.
  • Participants completed the programme with a realistic picture of their capabilities, and what they needed to do to progress to the next step.
  • They found themselves more likely to gain interviews and achieve their next position.
  • This assignment called for a sympathetic, tactful and positive approach; the project’s success implies that these expectations were realised.


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