Organisational Development, Science City York

Click here to read or download more about this Case Study

  • This business and skills development initiative was established in 1998 by City of York Council and the University of York.
  • The objective is to create opportunities across York and North Yorkshire in bioscience, creative industries and IT & digital.
  • Since 1998 they have created over 80 technology companies and 2,800 jobs. The aim: create 15,000 science and technology jobs in York by 2021.

What did our client need?

  • SCY developed organically, undergoing substantial resourcing changes. They wanted to maximise the current team’s skills and capabilities and to strengthen the management base.
  • They asked us to formally analyse team capabilities against business plan priorities. The work had to be in accordance with local authority procedures.

How did we help?

  • We created an accountability matrix. Job accountabilities are plotted along one axis, a variety of different roles along the other.
  • This highlights areas of overlap and duplication, and areas in which clarity must be developed.
  • We also designed a dictionary of competencies.
  • The roles fitted a comprehensive Job Family framework to promote flexibility, career pathways and clear behavioural responses.
  • Finally we amended the capabilities of the new forward-facing roles.

What challenges did we face?

  • Ensuring appropriate job definition and assessments of job size, given the radical nature of the role design.
  • We used mediation to keep definition and assessment in line with their core approach to job evaluation.
  • Delivering the project objectives in the originally prepared timeframe.
  • Our Head of Practice led the project. His expertise in organisational and role definition ensured success.

What benefits did our client gain?

  • A valued working relationship with the Project Director and regular reporting to a formal joint-steering group maintained an excellent relationship.
  • We conducted some assessment activity to help our client to deploy staff with a clearer understanding of the performance levels required in all roles.
  • Job evaluation and salary benchmarking of the newly designed roles provided additional reward advice.
  • Ultimately, our client could recognise and build upon their organisation’s inherent flexibility.
  • And our implementation recommendations enabled them to evidence and address key HR issues.


Click here to read or download more about this Case Study